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Member Since 2/19/08

Donald Converse

Director
Service Inspired
United States

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Profile Tags

Leadership, Management, Social Responsibility, Work/Life

Bio

Donald J. Converse
Don was born in Jackson, Michigan in 1950. He served in Vietnam with the U.S. Army in 1970-71. After receiving undergrad degrees in marketing and business management from Madonna University, he moved from Michigan to San Diego, California in 1990. In 2001 he earned his Masters in Organizational Management and has recently finished his Doctorate of Management in Organizational Leaders...

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Bio

Donald J. Converse
Don was born in Jackson, Michigan in 1950. He served in Vietnam with the U.S. Army in 1970-71. After receiving undergrad degrees in marketing and business management from Madonna University, he moved from Michigan to San Diego, California in 1990. In 2001 he earned his Masters in Organizational Management and has recently finished his Doctorate of Management in Organizational Leadership, both from the University of Phoenix. A new note: Don is a newlywed. His wonderful wife is Rev. Duchess Dale and she is a great inspiration to his professional and academic work, besides making him very happy personally. The Duchess and The Don married November 23rd, 2007. 

Personal slogan or motto

Be Inspired!

Areas of expertise

Customer Service

Personal Website/Blog URL

http://serviceinspired.blogspot.com

Public Profile

www.fastcompany.com/user/99931

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Blog Post: 5 Tips for Nurturing Your Personal Brand | by Bud Bilanich | July 09, 2008 7:14 pm
Comment: Nice job Bud. I like the Emerson touch too. Don Converse
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Member Blog | 0 recommendations | July 07, 2008 8:23 pm
A Letter to Walmart
It has been a while since I published a letter from one of my readers. I get several comments via email concerning typical customer service problems we experience daily, but this...
Tags: Innovation, Leadership, Management, Social Responsibility
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Member Blog | 0 recommendations | June 28, 2008 5:32 pm
Thank you Herb!
Every business magazine and business student knows something about Southwest Airlines (SWA). My favorite business leader, Herb Kelleher, who was so significant in making SWA the...
Tags: Innovation, Leadership, Management, Social Responsibility
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Fast Talk | June 01, 2008 10:50 pm
Q. If oil really does hit $200 in the next 6 months how will you respond?
A. More bicycle riding and a new Hybrid.
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Blog Post  |  3 recommendations
5 Tips for Nurturing Your Personal Brand | by Bud Bilanich
In “Straight Talk for Success” I make the point that successful people create positive personal impact.  You...
Tags: Careers, career success, common sense, life success
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