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12:52 pm | 0 recommendations | 6 comments

Does Drinking Coca-Cola Make You Dumb?

| posted by Adam Hanft

You're in the business of selling high-margin liquid in bottles. You've built a pretty good business doing that, and you're guarding a formula that is supposedly as well-protected as Osama bin Laden. Money's not the issue; you've got bottomless pockets to fund the study of social, cultural and consumption trends.

You've also got legions of people working at company and at your advertising agencies -- and at the swarm of consultants that buzz around your honey pot -- who are supposed to do nothing but observe consumer behavior, study our beverage guzzling habits, and develop new products to proudly put more plastic bottles into landfills.

So if you were Coca-Cola, it doesn't seem like you would have to be a marketing genius to put two fundamental trends together: we're drinking more and more bottled water, and we're looking for quick shots of healthy living that create the illusion of righteousness (off-setting all the other horrible stuff we do to ourselves).

That low-wattage confluence would have led you to create Vitamin Water. But the light bulb didn't glow in Atlanta. Instead, a guy named J. Darius Bikoff had the idea, and his insight was rewarded last week when Coca-Cola paid $4.1 billion for his company, Glaceau.

What accounts for this big-company failure to innovate? It's a variety of factors. Innovation outside the core acknowledges that your model is flawed. That's tough to handle. There's an over-reliance on research; but focus-group testing at best produces incremental innovation. And there's always the default of "we can buy it."

True, Coca-Cola has the cash to wait till someone innovates and then swoop it up. But what kind of signal does that send? It tells investors you've lost your innovative chops. It tells increasingly savvy consumers that you are a vacuumer, rather than an inspirer, of new ideas. And perhaps most discouragingly, it tells employees that the source of fresh thinking lies outside the organization.

Why is it that big company innovation happens relentlessly in the high-technology world, whether it is at Google or HP or Apple? But in the consumer goods area, the food and beverage innovation, the forward-looking, trend-right thinking, is coming from small companies. While the big ones lumber late to the game, whether it is the LOHAS movement or New Age beverages or low-carb.

It's great news for entrepreneurs, for sure. But the giant consumer goods companies need to do a lot of soul-searching to get back in the game. Perhaps they can sit back with a nice, iced, bottle of Vitamin Water and start the process.

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Recent Comments | 6 Total

May 31, 2007 at 5:41pm

Bart DeClark
Thank you Adam!!! Being entrenched in the beverage industry myself, this is the first article I have read about this recent acquisition that states complete truth to what is really going on at Coca-Cola. The funny part about it is that your entry (blog, article, whatever you want to call it) is not even featured within any beverage trade mags or newsletters. Most of the industry publications and even Yahoo and MSN have been ignorantly praising this deal from the start. The buzz about Coca-Cola's interest in Glaceau started a few months ago and only intensified during the Beverage Forum in NY last week. Just a small correction and some additions to your entry... The purchase price was $4.1B not $1.4B. Also, it has been reported that the the arguably talented rapper, 50 Cent received approx 20% of the proceeds from this transaction...or maybe he got something like $400M just for having his name on a SKU that tastes like cough syrup. Not to mention that C-C will eventually pay an additional $1B on top of the purchase price to exit current distributor agreements. Many beverage companies these days are relying on their flavor suppliers for product innovation and development. Maybe they should give us a call to discuss a relationship where we can develop innovative products that actually taste good rather than taking a $5B hit to get into a fast growing market. I guess it is just easier that way knowing that you can just absorb an existing concept for an unthinkable amount rather than creating one for FREE!!! By the way, Vitamin Water is just gatorade or powerade with vitamins and a cute (yet successful) marketing campaign. Congrats to the Vitamin Water team for negotiating unspeakable multiples and becoming extremely wealthy! Every Fast Company readers dream.

May 31, 2007 at 5:41pm

T Swell
Not sure what the title has to do with the story. I assume the executives mentioned don't drink the stuff and they probably aren't dumb. Google, Apple & HP try to innovate, of course, but they do gobble up NIH (not invented here) tech. Microsoft, not mentioned, exists solely for that purpose. Even the DOS software that got them started was ripped off. It's a formula that works. For every successful new product hundreds falter. If Coke introduced 100 new products and only one hit the spot, would investors be happy? How could they generate genuine excitement about new products pouring out so frequently? Even the executives and employees would be numb, and the bank account would dwindle. It's a good thing. Many small entrepreneurs dream of the moment when their original idea catches on and they are targets of such acquisition. They pour their energy into the idea and consumers often respond to their enthusiasm. It's the enthusiasm that Coke is willing to buy, products aren't that important. Of course if MS is the acquisitor, entrepreneurs may worry about whether they'll be paid for their work or just squeezed out of the market they created. The article states the obvious and then goes on to suggest it's a bad thing. As a shareholder I'd be pissed if my company wasn't looking outside for inspiration. Leave no stone unturned in the search for profits. And please dump the cute headlines. It's hard enough to struggle through the daily news without having to guess what the headline is leading to!

May 31, 2007 at 5:45pm

2chey

May 31, 2007 at 6:47pm

Tom Brock
Did you even proof read your article? Come on now, what are you 20?

May 31, 2007 at 9:01pm

Jonathan26
This is not an unusual occurrance for a large market-leading corporation. Just read the book "The Innovator's Dilemma." One solution is to allow innovation and disruptive technologies to develop in satellite organizations or to buy outside ones. Looks like Coke just waited a bit long before buying...

May 31, 2007 at 10:25pm

David Lloyd-Jones
I think this is sound as far as it goes. But! One of the nice things about being a cash cow -- e.g. being firmly entrenched in a high margin business like selling flavored water -- is that you can sit back and buy stuff up, concntrating on buying proven winners. If Coke had tried to make vitamin water they might have been able to do it for a faction of the 1.4 billion they spent, but they would have had to try a bunch of other stuff as well, which could have cost many many billions spent on losers.

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